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Emergency & Safety

If somethinggoes wrong

The numbers to call, where to go, and calm first steps for the things that actually happen here. Worth a read before you need it — and worth printing to keep by the fridge or in a bag.

Emergency numbers

In a genuine life-threatening emergency, Thailand's UCEP rule means the nearest hospital must treat you for the first 72 hours regardless of payment. Call 1669 and get to the closest emergency room — sort out the paperwork afterwards.

Hospitals with a 24-hour emergency room

Best for serious traumaPrivate

Bangkok Hospital Hua Hin

888 Phetkasem Road, Hua Hin

The go-to for serious trauma — a dedicated 24-hour Trauma & Emergency Centre with fast-track stroke, cardiac and head-injury pathways, English service, and mobile/air ICU transfer to Bangkok for the most complex cases. More expensive, and they'll want an insurance guarantee or a deposit up front.

Private

San Paulo Hospital Hua Hin

222 Phetkasem Road, Hua Hin

A second private option with multilingual staff (English, German). A good, more comfortable choice — confirm the emergency room is staffed when you call.

Government

Hua Hin Hospital

30/2 Phetkasem Road, Hua Hin

The main public hospital — much cheaper, but busier and with more limited English. Bring a Thai speaker if you can.

More on each of these — plus clinics, dentists and pharmacies — on the Medical page.

Thai phrases for an emergency

Say the key word slowly, loudly, and repeat — no one minds. Add kráp (if you're male) or (female) to sound polite.

EnglishThaiSay it like
Help!ช่วยด้วยchûay dûay (choo-ay doo-ay)
It's an emergencyเหตุฉุกเฉินhèt chùk-chěrn
I need a doctorฉันต้องการหมอchǎn dtông-gaan mǎw
I need a hospitalโรงพยาบาลroong pá-yaa-baan (rong pa-ya-baan)
Where is the hospital?โรงพยาบาลอยู่ที่ไหนroong pá-yaa-baan yòo tîi-nǎi
Call an ambulanceเรียกรถพยาบาลให้หน่อยrîak rót pá-yaa-baan hâi nòi
Call the policeเรียกตำรวจrîak dtam-rùat
There's been an accidentอุบัติเหตุu-bàt-dti-hèet (oo-bat-ti-het)
It hurts here (point)เจ็บตรงนี้jèp dtrong níi (jep drong nee)
I can't breatheฉันหายใจไม่ออกchǎn hǎai-jai mâi àwk
Chest pain / heart attackเจ็บหน้าอก / หัวใจวายjèp nâa-òk / hǔa-jai waai
I'm allergic to…ฉันแพ้…chǎn páe… (chan pae…)
A dog bit me / a snake bit meหมากัด / งูกัดmǎa gàt / nguu gàt
Take me to Bangkok Hospitalไปโรงพยาบาลกรุงเทพbpai roong pá-yaa-baan grung-thêep

If you have a serious allergy, carry a printed card in Thai — machine translation has been known to garble “allergic to penicillin” into something far weaker. Ask a Thai friend or a pharmacist to write it.

What to do — first response

Calm, correct first steps for the situations that actually come up here. This is first-aid guidance, not a substitute for a doctor — when in doubt, call 1669 or go to an emergency room.

Motorbike or scooter accident

The most common serious injury for visitors here.

Do now
  • Make the scene safe, but don't move the casualty unless there's active danger — assume a possible spine injury.
  • Leave the helmet ON unless they've stopped breathing and you can't open the airway.
  • Control bleeding with firm, direct pressure. Keep them still and talking.
  • Once stable, rinse grit out of road rash with clean water and cover it — tropical infections set in fast.

Emergency — Any loss of consciousness (even brief), confusion, repeated vomiting, a worsening headache, unequal pupils, or fluid from the ears/nose; a deformed limb or bone through skin; bleeding you can't stop; neck/back pain, numbness or weakness. See a doctor within 24h for significant road rash and to check your tetanus cover.

Heat exhaustion vs heat stroke

Especially important over 50 — older bodies overheat faster.

Do now
  • Heat exhaustion looks like: tired, dizzy, nauseous, pale and clammy, still thinking clearly, and still sweating.
  • Move to shade, remove excess clothing, sip water or rehydration salts (ORS).
  • Cool the skin — spray or fan, wrapped cold packs at the neck and armpits. It should ease within 30 minutes.

Emergency — HEAT STROKE is an emergency — call 1669. Signs: very hot skin that's often NOT sweating, confusion or odd behaviour, seizure or collapse, or no improvement after 30 minutes of cooling. Cool them aggressively while you wait for help.

Dehydration

Do now
  • Oral rehydration salts (ORS) beat plain water — every pharmacy sells them.
  • Sip small amounts often (older adults: a small glass every 15–30 minutes). Rest in the cool.
  • Skip alcohol and very sugary drinks while recovering.

Emergency — Can't keep fluids down, confusion, little or no urine, or symptoms lasting more than a day — you may need IV fluids, so see a doctor.

Dengue fever

Mosquito-borne and endemic here — treat any tropical fever as possible dengue.

Do now
  • Symptoms: high fever, severe headache, pain behind the eyes, deep muscle and joint ache, rash — 4–10 days after a bite.
  • For fever and pain use PARACETAMOL only.
  • Do NOT take aspirin, ibuprofen or other anti-inflammatories (NSAIDs) — they raise the bleeding risk.
  • See a doctor early for an NS1 antigen test and a blood count.

Emergency — Warning signs of severe dengue often appear 24–48h AFTER the fever drops: severe belly pain, persistent vomiting, any bleeding (gums, nose, in vomit or stool), easy bruising, lethargy or restlessness, cold clammy skin, fast breathing → hospital immediately.

Animal bites & rabies (dogs, cats, monkeys)

Time-critical. Note the monkeys at Khao Takiab and Khao Hin Lek Fai.

Do now
  • Wash the wound with soap under running water for at least 15 minutes — this matters enormously.
  • Apply antiseptic (iodine or alcohol).
  • Get the post-exposure rabies vaccine urgently — the same day if you can — even for a minor scratch or a lick on broken skin.
  • Deeper bites also need rabies immunoglobulin. Any hospital or clinic on our Medical page can start this.

Emergency — Treat every bite or scratch from a dog, cat or monkey as urgent. Once rabies symptoms appear it is almost always fatal — never 'wait and see'.

Snake bite

Do now
  • Stay calm and keep completely still — movement spreads venom.
  • Immobilise the bitten limb with a splint, at or below heart level. Remove rings, watches and tight clothing before it swells.
  • Get to a hospital fast (1669). Note the snake's look from a safe distance — never chase it. Thailand stocks good antivenom.

Emergency — Do NOT use a tourniquet, cut the wound, try to suck out venom, apply ice, or use herbal 'snake stones'. All suspected venomous bites go to hospital now, even if they seem minor.

Jellyfish stings

The Gulf of Thailand has box jellyfish, which can be fatal.

Do now
  • Get out of the water and keep still.
  • Douse the sting liberally with vinegar for 30+ seconds — it stops the stinging cells firing. Then lift off tentacles with tweezers or a gloved hand.
  • Do NOT rub it or rinse with fresh water — both fire off more venom. Seawater is OK if you have no vinegar.

Emergency — Difficulty breathing, chest pain, severe pain, sweating, vomiting, cramps or collapse — call 1669. A bad box-jellyfish sting can stop the heart within 20–30 minutes; start CPR if they're unresponsive and not breathing.

Food or water poisoning

Do now
  • Rehydrate hard with ORS — this is the main thing, especially over 50. Rest, and eat bland food when you can.
  • Loperamide (Imodium) can help mild watery diarrhoea — but NOT if there's blood or mucus, or a high fever.
  • Most cases settle in 1–3 days.

Emergency — Blood or mucus in the stool, high fever, severe symptoms, signs of dehydration, or lasting more than a couple of days — see a doctor; you may need antibiotics.

Smoke & poor air (burning season)

Seasonal haze, worst roughly December–April. Most risky for older adults and anyone with heart or lung conditions.

Do now
  • Check the air quality (there's a live reading on our homepage).
  • On bad days stay indoors with windows closed, run an air purifier, and set the AC to recirculate.
  • If you go out, wear a well-fitted N95/KN95 mask — cloth and surgical masks do NOT filter PM2.5. Keep inhalers and heart medication handy.

Emergency — Chest pain or severe breathlessness that doesn't ease indoors — call 1669.

Pharmacies

Look for the green cross or the Thai word ยา (ya, medicine). Many drugs that need a prescription back home are sold over the counter after a chat with the pharmacist — often your quickest first stop for minor issues. Chains like Boots, Watsons, Pure and Fascino usually have some English.

One caution: antibiotics are easy to buy here, but self-prescribing them is a bad idea — the wrong drug or an unfinished course fuels resistance. Let the pharmacist or a doctor guide you.

Insurance

Private hospitals want payment or an insurance guarantee up front, so keep your policy number and your insurer's 24-hour assistance linesaved on your phone and on paper. That team can arrange direct billing with the hospital so you don't have to pay a big deposit — ask the hospital's international desk to set it up straight away.

Defibrillators (AEDs)

We'll be honest: there is no public register of defibrillator locations for Hua Hin, so we can't map them without guessing — and we won't. In a cardiac emergency, call 1669 immediately and get the person to the nearest hospital (Bangkok Hospital Hua Hin or San Paulo, both 24-hour). Large hotels and malls may keep an AED at their first-aid or security desk — ask staff. If you know of a public AED, please tell us with the Contribute button so we can add it.

We've cross-checked everything here, but details change — if a number or an opening time looks wrong, please tell us. This is general first-aid and safety information, not medical advice.